{"xsrfToken":"B2XL-SI71-8ZN6-TBKP_1350bdef2bb915ec409af263898fe716257548f3_lout","branding":{"id":"40","key":"rooh","name":"ROOCKiE Help","portalBaseUrl":"/servicedesk/customer/portal/40","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/40/44","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f639228c-901a-4594-9a36-dbd50828c78d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMjViMGI5YS0xZmViLTQ2MzItYmM0OC1lODNlNWU1ZjlkOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY2MzkyMjhjLTkwMWEtNDU5NC05YTM2LWRiZDUwODI4Yzc4ZCI6WyJyZWFkIl19LCJleHAiOjE2MTUwMTU4MzUsIm5iZiI6MTYxNTAxNTE3NX0.IeSvSx0n82xARIjdOCwsSqNa5u_PTvgwvc-GXdSGgR8&client=225b0b9a-1feb-4632-bc48-e83e5e5f9d94&mode=fit","logoId":"f639228c-901a-4594-9a36-dbd50828c78d","isLogoAvailable":true,"helpCenterTitle":"brudi Help","sharedPortalName":"brudi Help","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"brudi Help","sharedPortalName":"brudi Help","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#454545","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"40","key":"rooh","projectId":11835,"serviceDeskId":40,"name":"ROOCKiE Help","description":"<p>Welcome! You can raise a ROOCKiE Help request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/40","onlyPortal":false,"reqTypes":[{"id":"80","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"","icon":12164,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12164","groups":[42],"key":""},{"id":"71","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":12025,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12025","groups":[43],"key":""},{"id":"69","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":12006,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12006","groups":[44],"key":""},{"id":"77","name":"ROOCKiE Bestellen","descriptionHtml":"","callToAction":"ROOCKiE Bestellen","introHtml":"<p>Hier kannst du einen ROOCKiE Gateway bestellen. Wir beraten Dich gerne persönlich und unverbindlich.</p>","icon":12031,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12031","groups":[42,43],"key":""},{"id":"73","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12026,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12026","groups":[],"key":""},{"id":"78","name":"ROOCKiE Pro werden","descriptionHtml":"","callToAction":"ROOCKiE Pro werden","introHtml":"<p>Füllen dieses einfache Formular aus, damit sich jemand aus unserem Pro-Team mit Dir in Verbindung setzen kann.</p>","icon":12036,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12036","groups":[43],"key":""},{"id":"74","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":12010,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12010","groups":[44],"key":""},{"id":"75","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":12045,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12045","groups":[42,44],"key":""},{"id":"72","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":12000,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12000","groups":[42,43],"key":""},{"id":"70","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":12017,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12017","groups":[43],"key":""}],"reqGroups":[{"id":42,"name":"General"},{"id":43,"name":"Verkauf"},{"id":44,"name":"Support"}],"orderMapping":{"44":[74,75,69],"42":[80,75,72,77],"43":[77,71,78,70,72]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6081803d-b970-30c0-980c-d881c29ee3a9","appLinkName":"System Confluence","appLinkUrl":"https://brudis.atlassian.net/wiki","spaceKey":"ROOH","spaceName":"ROOCKiE Help","spaceUrl":"https://brudis.atlassian.net/wiki/spaces/ROOH"},"labels":[],"projectKey":"ROOH","serviceDeskId":40},"createPermission":true,"portalAnnouncement":{"portalId":40,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ROOH","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":78,"projectId":11835,"form":{"name":"ROOCKiE Pro werden","descriptionHtml":"","callToAction":"ROOCKiE Pro werden","intro":"<p>Füllen dieses einfache Formular aus, damit sich jemand aus unserem Pro-Team mit Dir in Verbindung setzen kann.</p>","instructions":"","icon":12036,"iconUrl":"https://brudis.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12036","key":""},"fields":[{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Infos","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Anhänge","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/40/create/78","requestValidateBaseUrl":"/servicedesk/customer/portal/40/validate/78","calendarParams":{"firstDay":0,"date":"2021-03-06T08:20:35+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6081803d-b970-30c0-980c-d881c29ee3a9","appLinkName":"System Confluence","appLinkUrl":"https://brudis.atlassian.net/wiki","spaceKey":"ROOH","spaceName":"ROOCKiE Help","spaceUrl":"https://brudis.atlassian.net/wiki/spaces/ROOH"},"labels":[],"projectKey":"ROOH","serviceDeskId":40},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMjViMGI5YS0xZmViLTQ2MzItYmM0OC1lODNlNWU1ZjlkOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTgzNSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MTUwMTY0MzUsIm5iZiI6MTYxNTAxNTE3NX0.fU-AikacYXQIzih4mpLpHK8n3YHzHroJ574KYGKqa9E","targetCollection":"upload-project-11835","endpointUrl":"https://api.media.atlassian.com","clientId":"225b0b9a-1feb-4632-bc48-e83e5e5f9d94","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=brudis","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B2XL-SI71-8ZN6-TBKP_1350bdef2bb915ec409af263898fe716257548f3_lout","baseUrl":"https://brudis.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"10485760","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"225b0b9a-1feb-4632-bc48-e83e5e5f9d94","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}